Adelaide Autoworks & Crash values and respects the privacy of the people we deal with. Adelaide Autoworks & Crash is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable.
In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
The personal information we collect about you may include but not be limited to:
- Name
- Mailing or street address
- Date of birth
- Email address
- Phone number
[Under certain circumstances, Adelaide Autoworks & Crash may need to collect sensitive information about you. This might include any information or opinion about your racial or ethnic origin, political opinions, political association, religious or philosophical beliefs, membership of a trade union or other professional body, sexual preferences, criminal record, or health information. If we collect your sensitive information, we will do so only with your consent, if it is necessary to prevent a serious and imminent threat to life or health, or as otherwise required or authorised by law, and we take appropriate measures to protect the security of this information.]
You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym.
However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
How do we collect your personal information?
We collect your personal information directly from you when you:
- Interact with us over the phone
- Interact with us in person
- Interact with us online
- Participate in surveys or questionnaires
- Attend Adelaide Autoworks & Crash event
- Subscribe to our mailing list
- Apply for a position with us as an employee, contractor or volunteer
Collecting personal information from third parties
We may also collect your personal information from third parties or through publicly available sources.
How do we use your personal information?
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
- Provide you with information or services that you request from us
- Deliver to you a more personalised experience and service offering
- Improve the quality of the services we offer
- Internal administrative purposes
- Marketing and research purposes
Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information.
For example, we may disclose your personal information to:
- Our third-party service providers (for example, our IT providers)
- Our marketing providers
- Our professional services advisors
Transfer of personal information overseas
Some of the third-party service providers we disclose personal information to may be based in or have servers located outside Australia.
Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained.
How do we protect your personal information?
Adelaide Autoworks & Crash will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
- Having a robust physical security of our premises and databases/records
- Taking measures to restrict access to only personnel who need that personal information to effectively provide services to you
- Having technological measures in place (for example, anti-virus software, firewalls)
Online activity
Cookies
The Adelaide Autoworks & Crash website may use cookies.
A cookie is a small file of letters and numbers the website puts on your device if you allow it.
These cookies:
- Recognise when your device has visited our website(s) before
- Help distinguish you from other users
- Improve your website experience
If you do not wish to use the cookies, you can amend your browser settings.
However, removing or blocking cookies may affect your browsing experience and website functionality.
Website analytics
Our website helps us better understand visitor traffic so we can improve our services.
Although this data is mostly anonymous, under certain circumstances, we may connect it to you.
Direct marketing
We may send you direct marketing communications about our:
- Services
- Opportunities
- Events
These communications may be sent via:
- SMS
- Fax
You may opt-out at any time by:
- Following the “unsubscribe” instructions in the communication
or - Contacting us using the details in the How to contact us section
We may also use or disclose your personal information to third parties for advertising purposes, including targeted or retargeted advertising.
Retention of personal information
We will not keep your personal information for longer than we need to.
In most cases, we will only retain your personal information for the duration of your relationship with us unless required by law.
How to access and correct your personal information
Adelaide Autoworks & Crash will endeavour to keep your personal information accurate, complete, and up to date.
You can request access or corrections by contacting us.
We will usually respond within 7 business days.
Links to third-party sites
Our website(s) may contain links to third-party websites.
We are not responsible for the privacy policies or content of any third-party website.
We encourage you to review their privacy practices before providing personal information.
Inquiries and complaints
For complaints about how we manage your personal information, please contact Adelaide Autoworks & Crash – Privacy Officer.
We may request proof of identity before processing your complaint.
Please allow up to 7 business days for a response.
If you are not satisfied with the outcome, you may contact the Office of the Australian Information Commissioner (OAIC):
www.oaic.gov.au/
How to contact us
Email: info@adelaideautoworks.com.au
Contact number: 08 8166 5500
Post: Attention: Adelaide Autoworks & Crash – Privacy Officer
Address: 91 Sir Donald Bradman Drive, Hilton, SA – 5033
This Policy was last reviewed and updated on 11/11/2025